SHIPPING & RETURNS
Shipping Policy
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
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USA: 3–4 business days
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Europe: 6–8 business days
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Australia: 2–14 business days
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Japan: 4–8 business days
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International: 10–20 business days
Return & Exchange Policy
Returns
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at 8keysunlocked@gmail.com.
Refunds
Refunds are only offered to customers that receive the wrong items or damaged items. If any of
these apply, please contact us at Customer Support with photos of wrong/damaged
items and we’ll sort that out for you.
Exchanges
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our
sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let
us know at Customer Support within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
refund!
If you notice an issue on the products or anything else on the order, please email Customer Support.
Digital Products Refund Policy
Purchase Terms of Agreement
The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Customers are advised to review carefully before making any purchase.
Payment + Refund Policy
All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.8keysunlocked.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.
8Keys Unlocked reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Delivery of Goods and Services
If you do not receive the digital product link upon purchasing, you can immediately contact 8keysunlocked@gmail.com with your transaction/payment details to ensure your product is delivered as soon as possible.